When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. All automated shipping quotes are currently handled for us by FedEx. If you have a special shipping need or want to use a different provider, please contact us directly and we will do our best to accomodate you.
We guarantee 100% satisfaction. If for any reason you are not satisfied with a product you have purchased from us, please contact us directly and we do our best to make things right.
Our products carry a lifetime guarantee. We will replace any individual blocks, planks, or cubes that become damaged through normal use. Please contact us for details.